Communication

How to send a message to parents?

A message lets you send information to selected people — the whole team, parents or only those called up. That way important things don't get lost in loose chat.

Available to

Club administratorCoach

Path in the app

  1. Club or coach panel
  2. Announcements
  3. New announcement

Step by step

Go to the team's messages or announcements section.

Choose recipients: the whole team, parents or a selected group.

Write short, specific content with the important details.

Optionally tie the message to an event (e.g. a match).

Send — recipients get a notification.

Extra notes

  • If the information needs a reaction, send it as a request with a notification.
  • Recipients see only the messages that concern them.
  • Send important one-way updates to selected recipient groups.

Common problems

I want to message only some parents

When sending, choose a specific group of recipients instead of the whole team.

A parent says they didn't get the message

Check that the parent is linked to the player and accepted the app invitation, and that they have notifications enabled.

Didn't find an answer?

Write to us — we'll help with setup or pass your idea to the team.