Plans and payments

How to enable online club fee payments (Stripe)?

How an admin connects the club's Stripe account so parents can pay fees online by card or other online methods.

  • No card required
  • One team free
  • Works on phone and desktop

How to connect the club's Stripe account

Sign in as the club admin and open the "Payments" section.

Find the "Club payout account" card and click "Connect with Stripe".

You will be taken to the Stripe form - fill in the club details and the bank account where fees should arrive.

Back in TrainTeam, check both the account verification status and online-payment activation. Connecting the account alone does not enable payments for parents.

What connecting Stripe gives you

Until online payments are activated, admins can record payments manually. The club must connect and verify its Stripe account, then enable online payments. Parents can then pay using an available method; Stripe processes the payment for the club and marks the fee as paid automatically. TrainTeam does not hold the funds.

Stripe account verification

Stripe sometimes needs extra details before it activates payouts. The page will then show a note that Stripe still requires information, with a way back to the form. You can refresh the account status in the same card at any time.

What parents see once enabled

Once online payments are active, pending fees show a "Pay" button. TrainTeam does not add a parent-facing service surcharge in the new payment flow; processing costs depend on the club's Stripe account. Very low fees below the Stripe minimum can be settled manually or raised in the pricing.

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