Troubleshooting and FAQ

Why am I not receiving notifications?

Check application, browser and device permissions when notifications do not arrive.

  • No card required
  • One team free
  • Works on phone and desktop

How to do it

On iPhone, open TrainTeam from the Home Screen icon — notifications don't work in a Safari tab.

Check notification settings in TrainTeam.

Check browser or device permissions.

Confirm you are signed in to the correct account.

Contact support if the issue continues.

Overview

Check application, browser and device permissions when notifications do not arrive.

Didn't find an answer?

Write to us — we'll help with setup or pass your idea to the team.